ABOUT ORGANIZATION
Dialog Business Services (Pvt) Ltd, a wholly-owned subsidiary of Dialog Axiata PLC, effectively manages customer contact operations for mobile, fixed line, pay television, and broadband sectors. It stands as the foremost and largest Captive Voice Customer Interaction Center (CIC) within Business Process Management (BPM), holding the esteemed COPC certification. It gained early distinction as a pioneering “Great Workplace” in its industry securing consecutive recognition as one of the “15 Best Workplaces for Women” since 2020. Notably, Achieved the accolade of being among the “50 Best Workplaces” in Sri Lanka in 2022, as conferred by Great Place to Work® Sri Lanka.