Great Place To Work® – Sri Lanka

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Head of Sales

THE GLOBAL AUTHORITY ON WORKPLACE CULTURE. Powered by our proprietary model and platform, we offer the most respected workplace Certification and lists, unparalleled data and benchmarking, and industry-leading research and insights, all supported by a wealth of resources and a thriving community. Our Vision is to make Sri Lanka a Great Place to Work FOR ALL!

This role involves leading the annual sales strategy to meet company revenue and profitability goals, achieving personal sales targets, and building relationships with C-level and HR executives. Key responsibilities include conducting customer needs assessments, presenting company products and services, leading repeat business efforts, providing sales forecasting, and improving sales processes. The position also involves managing the sales team, collaborating with marketing and customer success teams, setting and managing the budget, overseeing incentive programs, and participating in networking events to strengthen the company brand.

  • Establish and lead annual Sales strategy that ensures achievement of company revenue goals and profitability, including an overall sales target (to be set annually)
  • Contribute to the overall Sales target by an achieving and individual sales target of not less than 20% of the overall target (value to be agreed upon annually)
  • Build relationships with Director/C-level & HR executives to help position our mission and secure business opportunities.
  • Performs needs assessments to understand organizations’ specific situations and needs and leverages findings to customize customer scopes that specifically target their workplace culture needs
  • Presents Great Place to Work’s model, methodology, products/services suite and value proposition to senior leaders as part of the sales process leveraging own professional expertise and experiences to build relationships and win business
  • Leads repeat business in partnership with Customer Success and Sales Operations
  • Crafts scopes that align with internal delivery capabilities to support profitability goals as set by Great Place to Work.
    Provides detailed and accurate sales forecasting
  • Collects, monitors and analyses all leading and lagging Key Performance Indicators throughout the year to assess Sales team performance relative to goals and implements course corrections as needed.
  • Leverage data to identify opportunities for adjustments and improvements to sales processes and procedures to achieve sales goals.
    Document and tracks all sales activities on CRM platform- Zoho and/or trackers and follows the sales and campaign management processes
  • Establishes a strong relationship with executive and leaders across the global/regional and local GPTW network as part of the Sri Lanka Management team
  • Partners with Customer Success team to ensure strong collaboration and feedback between sales and account management with their customer success colleagues to deepen customer relationships and retention.
  • Partners with Digital Strategy Marketing Team to ensure strong collaboration and continuous feedback between marketing and sales.
    Integrates and models team vision, values and guiding behaviors for the workplace culture of the Sales team in alignment with Company’s overarching values and culture and commitment to excellence in performance and behaviors.
  • Structuring, directing, coaching and developing the Sales team to support the long- term strategic goals of the organization
  • Setting the budget for the Sales team; controls expenses to meet budget guidelines while executing expenditure responsibility
  • Manage performance and development of the Sales team
  • Provides input and collaborates on the development and implementation of marketing plans in partnership with Marketing team and ensures alignment with sales plans
  • Oversees and supports development and execution of sales plans by overall Sales team for effective search and management of sales leads and prospects
  • Delegates authority and responsibility with accountability and follow-up to support in team member development
  • Oversees commission and incentive programs that motivate the sales team to achieve their sales targets
  • Defines and coordinates Sales training programs that enable team members to achieve their potential and support company sales objectives
  • Conducts one-on-one check-ins with all Sales team members to build more effective communications, to understand training and development needs, and to provide insight for the improvement of team members’ sales and activity performance
  • Recruits, hires, and on-boards Sales team members in alignment with Company’s values and tenants for building strong teams
  • Lead regular best practice-sharing sessions with sales team to ensure ongoing learning; creates a team culture of continuous learning, curiosity and agility
  • Act as subject matter expert as it relates to Great Place to Work’s suite of products and services; our mission, model, methodology, value proposition and story; and the workplace cultures of Best Companies and great workplaces in support of sales, the buyer’s journey and customer experience
  • Provides input and collaboration on pricing for all products and services offered across SBU’s
  • Exceeds customer expectations and contributes to a high level of customer satisfaction, sentiment and experience
  • Leads or participates in networking events and national speaking engagements, including Great Place to Work Annual Conference events to build business and help strengthen Company brand.
  • Master’s Degree from a reputed university or Equivalent professional Qualification is a must.
  • Minimum overall 9 years of professional work experience post qualification, which includes at least 2- years managerial experience.

Great Place Research and Consultancy (Pvt) Ltd.
No 39, 3/1B, Pierson’s Court, Alfred Place, Colombo 00300, Sri Lanka.
Tel : +94 114 545 594
e-mail : lk_greatplace@gptw.com
Web : www.greatplacetowork.lk