Dialog Business Services (Pvt) Ltd, a fully-owned subsidiary of Dialog Axiata PLC, manages customer contact operations across mobile, fixed line, pay TV, and broadband. As the largest Captive Voice Customer Interaction Center in the BPM, Telecommunication & IT sector. It holds prestigious COPC certification, recognized as a “Great Place to Work” & has ranked among the “15 Best Workplaces for Women” since 2020 and the “50 Best Workplaces” in Sri Lanka in 2023. Employing over 580 plus staff aged 18–55, the workforce is 49% female and 51% male, with 28% married. The team comprises 60% Gen Z, 36% Gen Y, and 4% Gen X, reflecting diverse ethnic and religious backgrounds.
Dialog Business Services (Pvt) Ltd
About Organization
Key Data Points
- Area of Strength for the organization is “Camaraderie”
- Employees feel most positively about “When you join the organization, you are made to feel welcome.”
- “Pride in the organization” is the strongest performing Workplace Health Indicator.
Organizational Quotes
“ “
–
–
Recognitions Awarded by Great Place To Work®
Life at Dialog Business Services (Pvt) Ltd
Don't See Your Organization Listed?
Do you think you have a great workplace culture?
