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Great Place To Work® – Sri Lanka

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From Boss to Coach: Upskilling Your Middle Managers for the New Era of Work

Webinar | 29th January 2026 | 3.00 p.m - 3.30 p.m

Across Sri Lanka, organizations are asking the same question: “How do we retain good people when the world feels open and opportunities feel limitless?”. The answer no longer lies in salary or policy alone. The future of work will be decided by how people experience leadership day-to-day.

At Great Place To Work®, we have seen that trust in the direct supervisor is one of the strongest predictors of retention, engagement, and advocacy. Yet, while many organizations collect feedback, few truly translate it into manager capability.

Join us for this 20-minute session where we bridge the gap between measuring trust and building it. We will explore how to move from “boss” behaviors to “coaching” conversations, ensuring your middle managers are equipped for the responsibility they carry.

What You Will Gain:

  • Clarity on the Manager–Culture Connection
    A clear understanding of why people managers are the strongest drivers of trust, engagement, and retention — and how daily leadership behaviours shape your workplace culture more than policies or perks.
  • A Practical Lens to Assess Manager Effectiveness
    Insight into how a 360° Manager Survey reveals leadership blind spots, strengthens self-awareness, and provides objective data to guide meaningful development conversations.
  • A Proven Framework to Develop People Managers
    An overview of how a structured People Manager Journey Workshop equips managers with critical skills such as listening, empathy, coaching, and effective feedback — turning insight into action.
  • A Model for Translating Feedback into Impact
    A simple, integrated approach to move from measuring trust to actively improving it — ensuring employee feedback leads to visible behaviour change, not survey fatigue.
  • A Roadmap to Strengthen Workplace Culture Sustainably
    A clear view of how Great Place To Work® supports organisations in building positive, high-trust workplaces by combining credible measurement, targeted development, and long-term culture insights.

Speaker

Hashruthi Mutateesa

Senior Analyst - Consulting Business and People & Culture
Great Place To Work® Sri Lanka

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